Category Archives: Prison Communication

Securus Technologies Helps You Transition to the Outside

Through several innovative measures, Securus Technologies has been able to make correctional facilities a safer place to be. In addition to this wonderful social entrepreneurship spirit, Securus Technologies also provides ways for inmates to integrate back into society once they are done serving their time.

Securus Technologies has been able to decrease the crime that takes place in side correctional facilities by focusing on targeting contraband cell phones. Many people do not know this, but contraband cell phones are the most common tool used by inmates to plan how to harm one another. This can be done through phone calls, text messages, or social media.

Securus Technologies has invented several products that make it harder to use contraband cell phones within the correctional facilities. Their flagship product is known as Cell Defender. This product is a scanning system that searches throughout the correctional facility to locate cell phones that do not belong there. Once this cell phone is located, the user of the product may access the cell phone to read any text messages or listen to any phone calls. Working in concert with Cell Defender is Securus Technologies’ second product Wireless Containment Solutions. This product partners with Cell Defender and allows the user to turn off a phone’s Wi-Fi capacity.

Securus Technologies has also focused on helping inmates transition from life in the correctional facility to life in society. The first way they make this transition easier is by helping the inmate keep their relationships thriving while in prison. This is accomplished through webcam technology that allows the inmate to video chat with their loved ones.

Securus Technologies also provides computers to inmates through which they can take online college courses. This enables them to get skill based jobs so that they can support themselves out in society.

Impact of Securus Technologies to the Incarceration Environment

Securus Technologies is headquartered in Dallas, Texas. It works with over 3,450 law enforcement, public safety, and correction agencies across the country, which translates to over 1.2 million inmates. The company is committed to serve and connect, evident by its provision of monitoring products and services, inmate self-service, communication, incident management, and emergency response services. Additionally, Securus Technologies also offers biometric analysis. Every week, the company develops a new product to address the dynamics of client needs. The activities of the company are carried out under the supervision of the Chief Executive Officer, Richard A. Smith.


Securus Technologies published a few customer views and comments on the efficiency of the company services towards the prevention and solving of inmate-on-inmate crimes. The comments were given by officers from different correctional facilities in charge of identifying and resolving crimes to improve the security and living conditions within the prison systems. Notably, specific references to the names of the officers and their facility of deployment have been censored to protect the innocent.


According to one of the incarceration officers, Securus Technologies’ technological assistance enabled them to acquire a search warrant for a staff member who engaged in contraband. The technology allowed the officers to access phone call information. Another officer talked highly of the call monitoring service provided by the company. According to him, the technology helped them access information relating to drug selling and use within the facility. Furthermore, the officers were able to determine information on money transfer within the incarceration environment as well as any possible access to cellular devices by inmates.


Another prison official applauded the company’s current assessment of emerging capabilities that were meant to support any form of investigations. The reporting data provided by Securus Technologies enhanced the measures taken by the agencies that were fruitful in monitoring the introduction of contraband by corrupt officers in the facility. One outstanding service provided by the company, however, was the LBS Software. According to most of the respondents, the appliance made a significant contribution towards the recovery of millions of illegal assets, drugs and cash from inmates.